JOB SUMMARY

Reporting directly to the Director of Mental Health Services, the Associate Director of Clinical Services encompasses the oversight of comprehensive mental health services, spearheading clinical service and consultation initiatives, and championing culturally responsive and sensitive care, within the Mental Health Services team. The Associate Director of Clinical Services is a full-time position that supports the mission of Mental Health Services at UChicago Student Wellness to enhance learning and student success by advancing the health and well-being of our diverse University community.

The Associate Director of Clinical Services will assist with overseeing the day-to-day operation of the clinical system, including triage and intake processes; same-day and scheduled appointments; short-term focused individual therapy; follow-up intervention; case management, case disposition, and treatment planning and termination processes. This position shares responsibility for the electronic mental health records system and for developing, implementing, and revising forms for clinical documentation.

Beyond direct clinical duties, the Associate Director is tasked with the responsibility of supervising and supporting staff, including the Assistant Director of Access Management and the Assistant Director of Training, by enriching their professional trajectory. This leadership role extends to cultivating dynamic partnerships across campus and within student organizations, thereby elevating the student experience and fostering an environment conducive to wellness and academic success. A key aspect of this position is assisting the director and other Mental Health Services and Student Wellness Leadership with the ongoing process of Student Wellness integration. The Associate Director of Clinical Services represents Mental Health Services within Student Wellness and the broader University when the Director is unavailable, by responding to issues of concern from the campus community and serving as the Mental Health Services representative on university committees as appointed by the Director. In collaboration with other department leadership, the Associate Director of Clinical Services ensures that the department is fulfilling its responsibilities to provide high-quality and timely mental health programs and services. The Associate Director collaborates effectively with other Student Wellness units and other University departments, by engaging in program evaluation, and tracking and responding to utilization of services. This position frequently interfaces with the Student Wellness medical and psychiatry staff.

The University of Chicago champions a culture of collaboration and inclusivity, seeking candidates aligned with our core values of elevating student voices, advancing equity, fostering transformative collaborations, and promoting learning, innovation, integrity, and respect. This senior position requires clinical experience, a thorough understanding of APA ethical and Illinois legal standards in mental health care, and the ability to handle sensitive situations with empathy and professionalism.

This is a full-time, 12-month salaried position reporting to the Director of Mental Health Services within UChicago Student Wellness.

Responsibilities

Manage staff in the day-to-day provision of clinical care services at MHS.
Oversee and supervise all counseling and therapy related services.
Responsible for assisting the MHS director in hiring and retaining staff.
Supervise the professional development of direct reports.
Is accountable for the performance of the MHS case management team.
Provide consultation to MHS staff on students of concern and on clinical care plans for students with acute mental health needs.
Provide direct clinical and on-call services when required, and case management services such as developing care plans and facilitating referrals as needed
Commitment to diversity, equity, and inclusion; and multicultural competency in working with students of color, students from all economic classes, first generation students, LGBTQ students, and international students.
Partner with MHS psychiatry leadership and oversee the coordination of care processes for students with complex mental health needs, including students requiring hospitalization and other higher levels of care.
Collaborate with the MHS leadership in managing clinical flow demands to ensure work completion within schedule and constraints.
Oversees Clinical Services, ensuring effective management and administration of staff and services through the UChicago Student Wellness EHR (Point and Click).
Lead the development and implementation of new models for care at MHS to meet a wide range of student mental health needs.
Provide senior-level consultation on student mental health needs to campus partners, including the CSL Dean of Student’s Office, Housing and Residential Life staff, College Dean of Students office, UChicago GRAD and Graduate Deans of Students, among others. ,.
Provide consultation assessments and facilitate referrals and support for students leaving and applying to return from leaves of absences to the university.
Recommend and contribute to the development, interpretation, and implementation of new and revised MHS practice guidelines, policies, and procedures that are in compliance with university administrative policies and procedures.
Manages emergency and crisis intervention services and monitors the flow of emergency services. Serves as a clinical resource for clinical staff by providing mentoring and guidance in difficult clinical situations.
Manages social workers and psychologists as well as clinical resources to ensure that clinic has sufficient coverage at all times. Meets with clinical staff informally on a regular basis and formally on an annual basis.
Performs other related work as needed.

MINIMUM QUALIFICATIONS

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

DESIRED QUALIFICATIONS

Education:

Doctoral degree in social work or psychology (Ph.D. or Psy.D.) from an APA approved graduate program.

Experience:

At least five years of post-licensure experience providing clinical services in a clinic, agency, or college counseling center, including significant administrative experience and supervisory experience (staff and trainees).
Experience in a college mental health setting is strongly preferred.
Two years’ experience providing managerial and administrative supervision to professional clinical staff.
Two years’ experience providing clinical supervision and consultation to professional staff.

Certifications:

Licensed as a psychologist or social worker in the state of Illinois or currently licensed in another state and able to become licensed in the state of Illinois within 90 days of hire.

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